Privacy policy
Privacy Policy
Last updated: June 1, 2026
Inklumea operates this store and website, including all information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Inklumea is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, purchase from, or otherwise interact with the Services, or communicate with us through any other means.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed as described herein.
Personal Information We Collect or Process
When we use the term "personal information," we mean information that identifies, relates to, describes, or can reasonably be associated with you.
Depending on how you interact with the Services, we may collect the following categories of personal information:
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Contact details, including your name, billing address, shipping address, telephone number, and email address.
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Financial information, including payment card details, transaction information, payment methods, payment confirmations, and other payment-related information.
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Account information, including username, password, security questions, preferences, and settings.
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Transaction information, including products viewed, added to cart, purchased, returned, exchanged, canceled, or saved.
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Communications with us, including information provided through customer service inquiries and support requests.
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Device information, including browser type, IP address, network connection details, and device identifiers.
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Usage information, including how and when you interact with our Services.
Sources of Personal Information
We may collect personal information from:
Directly From You
When you create an account, place an order, contact us, subscribe to communications, or otherwise provide information directly.
Automatically Through the Services
Including information collected through cookies, pixels, analytics technologies, and similar tracking technologies.
Service Providers
When service providers collect or process information on our behalf.
Third Parties
Including business partners, advertising partners, and other authorized third parties.
How We Use Your Personal Information
We may use your personal information for the following purposes:
Providing, Personalizing, and Improving Services
To process orders, fulfill purchases, manage returns and exchanges, provide customer support, maintain accounts, arrange shipping, personalize your shopping experience, and improve our Services.
Marketing and Advertising
To send promotional emails, marketing communications, and advertisements regarding products and services that may interest you.
Security and Fraud Prevention
To protect our customers, detect and prevent fraudulent activity, secure transactions, and maintain platform integrity.
Customer Communications
To respond to inquiries, provide support, and communicate regarding orders or account activity.
Legal Compliance
To comply with applicable laws, legal obligations, governmental requests, court orders, or legal proceedings.
How We Share Personal Information
We may share personal information in the following situations:
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With Shopify and service providers that help operate our business.
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With payment processors, shipping providers, analytics providers, and customer support platforms.
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With marketing and advertising partners.
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When required by law or legal process.
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In connection with business transactions such as mergers, acquisitions, or asset sales.
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With affiliates and business partners when necessary to provide Services.
Relationship With Shopify
Our store is hosted by Shopify.
Shopify collects and processes personal information to provide and improve the Services offered through our store. Information submitted through our store may be transmitted to Shopify and third parties located in countries outside your country of residence.
To learn more about how Shopify processes personal information, please visit:
https://privacy.shopify.com/en
Third-Party Websites and Links
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
Children's Privacy
Our Services are not intended for children.
We do not knowingly collect personal information from individuals under the age required by applicable law. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove such information.
Security and Retention
No method of transmission or storage is completely secure. While we take reasonable measures to protect your personal information, we cannot guarantee absolute security.
We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal information, including:
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Right to Access
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Right to Delete
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Right to Correct
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Right to Data Portability
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Right to Object to Certain Processing
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Right to Withdraw Consent
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Right to Opt Out of Targeted Advertising
To exercise any of these rights, please contact us at:
We may need to verify your identity before processing requests.
Marketing Communications
You may opt out of receiving promotional emails by clicking the unsubscribe link included in our marketing emails.
Even if you opt out of promotional communications, we may still send transactional or service-related communications.
Complaints
If you have concerns regarding how we handle your personal information, please contact us at:
You may also have the right to file a complaint with your local data protection authority.
International Transfers
Your personal information may be transferred to, stored, and processed in countries outside your country of residence.
Where required, we use appropriate safeguards and legal transfer mechanisms to protect personal information transferred internationally.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.
Any updates will be posted on this page, and the "Last updated" date will be revised accordingly.
Contact
If you have any questions about this Privacy Policy, our privacy practices, or if you would like to exercise any of your privacy rights, please contact us:
Email: contact@inklumea.com
We will respond to your request within a reasonable timeframe in accordance with applicable law.